/* Aeronex Support — 상담원 AI 도우미 (오른쪽 아래 둥근 아이콘 + 대화 창) */
.aiw-fab{position:fixed;right:20px;bottom:calc(20px + env(safe-area-inset-bottom,0px));width:60px;height:60px;border-radius:50%;padding:0;border:3px solid var(--surface);background:var(--surface);cursor:pointer;z-index:40;overflow:hidden;
  box-shadow:0 6px 22px -4px rgba(14,26,46,.45),0 0 0 1px var(--line-2);transition:transform .18s ease,box-shadow .18s ease;-webkit-tap-highlight-color:transparent}
.aiw-fab img{width:100%;height:100%;display:block;object-fit:cover;border-radius:50%;pointer-events:none;user-select:none}
.aiw-fab:hover{transform:translateY(-2px) scale(1.06);box-shadow:0 10px 26px -4px rgba(14,26,46,.5),0 0 0 2px var(--gold)}
.aiw-fab:focus-visible{outline:3px solid var(--gold);outline-offset:3px}
.aiw-fab.open{transform:scale(.92);box-shadow:0 0 0 2px var(--gold)}
.aiw-fab .dot{position:absolute;top:4px;right:4px;width:11px;height:11px;border-radius:50%;background:var(--ok);border:2px solid var(--surface)}
.aiw-tip{position:fixed;right:90px;bottom:calc(34px + env(safe-area-inset-bottom,0px));z-index:40;background:var(--navy);color:#fff;font-size:13px;font-weight:600;padding:7px 12px;border-radius:10px;box-shadow:var(--shadow);animation:aiwTip 6s ease forwards;pointer-events:none;white-space:nowrap}
.aiw-tip::after{content:"";position:absolute;right:-5px;top:50%;margin-top:-5px;border:5px solid transparent;border-left-color:var(--navy);border-right:0}
@keyframes aiwTip{0%{opacity:0;transform:translateX(8px)}8%{opacity:1;transform:none}85%{opacity:1}100%{opacity:0;visibility:hidden}}

.aiw-panel{position:fixed;right:20px;bottom:calc(92px + env(safe-area-inset-bottom,0px));width:392px;max-width:calc(100vw - 24px);height:min(600px,calc(100vh - 124px));z-index:45;display:flex;flex-direction:column;background:var(--surface);
  border:1px solid var(--line-2);border-radius:18px;box-shadow:0 24px 60px -12px rgba(8,14,26,.5);overflow:hidden;transform-origin:bottom right;animation:aiwIn .18s ease}
@keyframes aiwIn{from{opacity:0;transform:translateY(10px) scale(.97)}to{opacity:1;transform:none}}
.aiw-head{display:flex;align-items:center;gap:10px;padding:11px 12px;background:var(--navy);color:#fff}
.aiw-head img{width:34px;height:34px;border-radius:50%;background:#fff;border:2px solid rgba(255,255,255,.35);object-fit:cover}
.aiw-head .tt{flex:1;min-width:0;line-height:1.2}.aiw-head .tt b{display:block;font-size:15px}.aiw-head .tt small{font-size:12px;opacity:.75}
.aiw-head .btn{color:#fff;border-color:transparent;background:transparent;padding:6px}.aiw-head .btn:hover{background:rgba(255,255,255,.14);filter:none}
.aiw-menu{position:absolute;right:10px;top:54px;background:var(--surface);color:var(--ink);border:1px solid var(--line-2);border-radius:10px;box-shadow:var(--shadow);padding:4px;z-index:2;min-width:190px}
.aiw-menu button{display:flex;gap:8px;align-items:center;width:100%;text-align:left;background:none;border:0;border-radius:7px;padding:8px 10px;font-size:14px;color:var(--ink);cursor:pointer}.aiw-menu button:hover{background:var(--surface-2)}
.aiw-log{flex:1;overflow-y:auto;padding:14px 12px;display:flex;flex-direction:column;gap:10px;background:var(--surface-2);scroll-behavior:smooth}
.aiw-empty{margin:auto 0;text-align:center;color:var(--muted);padding:6px 10px}
.aiw-empty img{width:76px;height:76px;border-radius:50%;margin:0 auto 8px;display:block;border:3px solid var(--surface);box-shadow:0 0 0 1px var(--line-2)}
.aiw-empty h4{margin:0 0 4px;color:var(--ink);font-size:16px}.aiw-empty p{margin:0 0 12px;font-size:13.5px}
.aiw-quick{display:flex;flex-wrap:wrap;gap:6px;justify-content:center}.aiw-quick button{background:var(--surface);border:1px solid var(--line-2);color:var(--ink);border-radius:999px;padding:5px 11px;font-size:13px;cursor:pointer}.aiw-quick button:hover{border-color:var(--gold);background:var(--gold-bg)}
.aiw-msg{max-width:88%;padding:9px 12px;border-radius:14px;overflow-wrap:anywhere;font-size:14.5px;line-height:1.5}
.aiw-msg.me{align-self:flex-end;background:var(--brand);color:#fff;border-bottom-right-radius:4px;white-space:pre-wrap}
.aiw-msg.ai{align-self:flex-start;background:var(--surface);border:1px solid var(--line);border-bottom-left-radius:4px;max-width:94%}
.aiw-msg.ai.warn{border-color:color-mix(in srgb,var(--warn) 45%,transparent);background:color-mix(in srgb,var(--warn-bg) 55%,var(--surface))}
.aiw-msg.ai.err{border-color:color-mix(in srgb,var(--bad) 45%,transparent)}
.aiw-src{display:flex;flex-wrap:wrap;gap:5px;margin-top:8px;align-items:center}.aiw-src small{color:var(--muted);font-size:12px;margin-right:2px}
.aiw-src button,.aiw-src span.s{display:inline-flex;gap:4px;align-items:center;font-size:12px;font-weight:600;padding:2px 9px;border-radius:999px;border:1px solid var(--line-2);background:var(--surface-2);color:var(--ink);max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.aiw-src button{cursor:pointer}.aiw-src button:hover{border-color:var(--brand);color:var(--link)}
.aiw-acts{display:flex;gap:4px;margin-top:7px;flex-wrap:wrap}.aiw-acts .btn{padding:3px 8px;font-size:12.5px}.aiw-acts .btn.on{background:var(--gold-bg);border-color:var(--gold)}
.aiw-typing{align-self:flex-start;display:flex;gap:4px;padding:11px 14px;background:var(--surface);border:1px solid var(--line);border-radius:14px;border-bottom-left-radius:4px}
.aiw-typing i{width:7px;height:7px;border-radius:50%;background:var(--faint);animation:aiwDot 1.1s infinite ease-in-out}.aiw-typing i:nth-child(2){animation-delay:.15s}.aiw-typing i:nth-child(3){animation-delay:.3s}
@keyframes aiwDot{0%,70%,100%{transform:translateY(0);opacity:.5}35%{transform:translateY(-4px);opacity:1}}
.aiw-foot{border-top:1px solid var(--line);padding:9px 10px 10px;background:var(--surface)}
.aiw-ctx{display:flex;gap:7px;align-items:center;font-size:12.5px;color:var(--muted);margin:0 2px 7px;font-weight:500;cursor:pointer}.aiw-ctx input{width:auto;margin:0}
.aiw-compose{display:flex;gap:8px;align-items:flex-end}.aiw-compose textarea{flex:1;resize:none;min-height:40px;max-height:120px;border-radius:12px;font-size:14.5px}
.aiw-compose .btn{height:40px;padding:0 13px}
.aiw-note{font-size:11.5px;color:var(--faint);text-align:center;margin-top:6px}
@media(max-width:560px){.aiw-panel{right:8px;left:8px;width:auto;max-width:none;bottom:calc(86px + env(safe-area-inset-bottom,0px));height:min(78vh,calc(100vh - 110px))}.aiw-fab{right:14px;width:56px;height:56px}.aiw-tip{display:none}}
@media print{.aiw-fab,.aiw-panel,.aiw-tip{display:none!important}}